Privacy Policy

Privacy Policy

Payoni is dedicated to safeguarding the privacy of its users. This Privacy Policy (“Privacy Policy”) aims to inform you about the information we collect, how we use it, how we protect it, and to help you make informed decisions while using our services. This Privacy Policy applies to any website referencing it, any Payoni website, and data collected across partnered and unaffiliated sites unless indicated otherwise.

By utilizing our website or services across partnered and unaffiliated sites, you agree to the policies and practices described in this Privacy Policy. Each visit to our website or use of our services, and any voluntary information provided, implies your consent to our collection, use, and disclosure of the information in accordance with this policy.

This privacy policy is integrated into our terms of use and is applicable to all users, whether or not they register or create an account.

Payoni is committed to ensuring your privacy, and any information identifying you will only be used in accordance with this privacy statement.

We may update this policy from time to time, and it is effective from 30 Oct 2023.

Data Collection of User Information

Payoni does not acquire or collect personal information such as your name, address, or phone number. However, we collect non-personally identifying information related to your internet usage, including but not limited to advertisements engaged with, server information, User Agent, mobile device ID, geographic location of your ISP, and IP address. This information is gathered to target ads and measure ad effectiveness on behalf of our advertisers.

In some instances, users may voluntarily provide personal information in response to surveys or registration questionnaires within ads. Such information is collected on behalf of advertisers, and we may aggregate it without identifying users, providing advertisers with profiles of ad responders.

Payoni may share the above information with third-party providers for analyzing user behavior without reference to personally identifiable information.

Cookies and Advertising Technologies

Payoni uses cookies to enhance the user experience on the web. Cookies are small text files stored on your computer to identify your web browser. We use both session and persistent cookies to provide a more personalized and interactive experience. The information gathered includes ad views, visited sites, and activities, aiming to understand user responses to delivered ads.

This information may be stored for up to 10 years for analyzing campaign results, ensuring technology functionality, and preventing fraud. While we don't link cookie information to personally identifiable information, we may combine non-personally identifiable data with collected information to better target ads matching user interests.

Most web browsers accept cookies by default, but users can usually change settings to prevent this. "Opting out" of cookies is possible by manually deleting cookies through browser instructions.

How we use collected information

We use collected information to:

• Display interest-based, customized advertising and analyze ad effectiveness.
• Respond efficiently to customer service requests and support needs.
• Understand aggregate user behavior on Payoni.
• Support services through infrastructure monitoring, internal maintenance, research, development, and billing.
• Provide filtering options for Publishers and targeting options for Advertisers.
• Measure and understand the effectiveness of ads across browsers and devices.
• Detect, prevent, investigate, and address fraud and unauthorized activities.
• Respond to inquiries and provide customer support.

How we protect your information

Payoni adopts appropriate data collection, storage, and processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information. While we use industry-standard security, absolute security cannot be guaranteed.

Sensitive information entered on registration or order forms is encrypted using secure socket layer technology (HTTPS). We follow generally accepted industry standards to protect submitted personal information.

Sharing your personal information

Payoni does not sell, trade, or rent personal identification information to others. We may share generic aggregated information with business partners, trusted affiliates, and advertisers for outlined purposes.

Third-party service providers may assist in operating our business or site activities, and we may share information with them for those limited purposes.

Third-party websites

Payoni's site may contain links to third-party sites or services. Users accessing these links may have their information collected, processed, or shared. Payoni is not responsible for the content or privacy practices of such sites. Users should review the privacy policies of linked sites.

Survey Policy

Advertiser surveys and information from advertisers or publishers are governed by their respective privacy policies. Completing surveys directs responses to advertisers, and any separately collected information by advertisers or publishers aims to improve ad relevance.

User Profile and Password

Registered Publishers can manage user information and email preferences through the Torox login section, accessible with a password for confidentiality.

Advertising

Ads delivered on Payoni may use cookies set by advertising partners. Advertisers may compile non-personal identification information to deliver targeted advertisements. This policy does not cover advertisers' use of cookies.

The EU GDPR

The EU General Data Protection Regulation (“GDPR”) applies to Payoni users in EEA countries and Switzerland. Payoni relies on legal grounds like consent, legitimate interest, contractual relationships, and legal obligations to process personal data. The retention period is as long as necessary for service provision or other important purposes.

Legal Grounds for Processing Your Personal Data

The GDPR requires us to clearly identify the legal grounds for processing personal data. Payoni processes your personal data based on the following legal grounds:

• Consent: Payoni relies on your explicit consent to store and access information on your device, including the use of cookies and mobile ad identifiers. We obtain consent in compliance with applicable laws, and you have the right to withdraw your consent at any time.
• Legitimate Interest: In certain cases, we process personal data to pursue our legitimate interests and those of our commercial partners. This includes tailoring offers, providing in-game rewards, maintaining the security of our services, fraud detection, bug identification and fixing, and analyzing ad campaign performance.
• Contractual Relationships: Processing of personal data is necessary under contractual relationships, such as maintaining customer records and contact information. This applies to users who have registered accounts with Payoni.
• Legal Obligations: Payoni may process personal data when necessary to comply with legal or regulatory obligations.

Changes to this privacy policy

Payoni reserves the right to update this Privacy Policy to reflect changes in law, data practices, service features, or technology advances. Users are encouraged to check for updates periodically. Continued use after updates implies consent to the revised policy.

Your acceptance of these terms

Using Payoni's site signifies acceptance of this policy. If you disagree, please refrain from using the site. Continued use after policy changes implies acceptance of those changes.

Customer Support

For Payoni customer support, a working email address is required for communication regarding support issues. Information submitted for support will only be used for support purposes, and in certain cases, may be shared with advertisers and publishers for issue resolution.

Customer Support

For Payoni customer support, a working email address is required for communication regarding support issues. Information submitted for support will only be used for support purposes, and in certain cases, may be shared with advertisers and publishers for issue resolution.

Contacting us

For questions or concerns about privacy policies, contact [email protected] or [email protected].